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Margaret Heffernan

  • Friday, 13 December, 2024
    Football
    Team spirit is essential to the corporate turnaround

    If Manchester United is to see greener pastures, Jim Ratcliffe should remember that no single person succeeds alone

    A group of people stand in the box terrace at a football stadium
  • Wednesday, 13 November, 2024
    ReviewNon-Fiction
    Tribal — can our cultural instincts power positive change?

    Cultural psychologist Michael Morris examines how tribalism can connect as well as divide, in both business and politics

    A man in a formal suit lies horizontal with one fist pumped above him as he is thrown into the air by a mass of players
  • Wednesday, 13 November, 2024
    Leadership
    Why companies must avoid the status quo trap

    When businesses are doing well, leaders see no need to change — it’s a common phenomenon, and a mistake

    A woman with blonde hair wearing a black turtleneck and a blue textured top, looking directly at the camera
  • Friday, 6 September, 2024
    Grenfell Tower disaster
    We need to stop asking how Grenfell happened and start asking why

    Thirty years of outsourcing and subcontracting have left us with an atomised system where no one takes responsibility

    Montage image of a red skyline and a sign with a green heart and the words ‘Grenfell forever in our hearts’
  • Wednesday, 17 April, 2024
    Working It
    Secrets of perfect panel moderation

    Your job is to be a ‘tour guide’ for the audience, plus the Office Therapy advice column

    Woman facing a seated audience
  • Monday, 15 April, 2024
    Leadership
    Why more executive careers should start in a parish council

    CEOs could learn from the steady commitment and humble objectives of this small form of democracy

    People attend the parish council meeting  at a town hall
  • Tuesday, 2 April, 2024
    Working It15 min listen
    What can I do when my employees are afraid to speak up?

    Managers who want staff to speak up have to be ready to listen

  • Thursday, 28 March, 2024
    Technology
    For young people, the job search has never been so miserable

    Automated application processes are dehumanising and unhelpful

    A person looks at a laptop which has a hand with a downward-pointed thumb sticking out of the screen
  • Tuesday, 2 January, 2024
    Books
    It pays to take time to read

    Many chief executives say they are too busy to lose themselves in a book — but they could profit from liberating their imaginations

  • Monday, 25 September, 2023
    Leadership
    Success is more complicated than one exceptional individual

    Is our fixation on identifying what good leadership is based on an attribution error?

  • Wednesday, 28 June, 2023
    Artificial intelligence
    The tech sector’s free pass must be cancelled

    Ignoring AI is the wrong response to ethical and social questions about it

    Andy Carter illustration of a robot walking past a security cordon while a woman is held back from entering by a security guard
  • Monday, 27 March, 2023
    Leadership
    Succession is painful but it doesn’t need to be

    If CEOs didn’t define themselves so completely by their work, retirement would be less frightening

    Brian Cox sits at a boardroom table holding his glasses and looking pensive
  • Wednesday, 25 January, 2023
    Future of work
    Schools should teach curiosity, not careerism

    The Department of Education is wrong to suggest that young children should start thinking about future jobs

    Ben Hickey illustration of a child looking up stairs leading to a door at the top
  • Monday, 30 May, 2022
    Climate change
    Stigma is costing oil and gas majors their staff

    Companies need detailed transition plans to retain essential specialised staff

    Young climate change protesters outside the COP26 conference in Glasgow last year
  • Tuesday, 18 January, 2022
    Climate change
    Chief executives have a climate crisis blind spot

    While many business leaders discuss environmental concerns, a PwC survey suggests few know where or how to start

    Flooded homes after heavy rains in Citrolandia, Brazil. With just 13% of CEOs having incentive plans linked to decarbonisation, the message is clear: climate change has little strategic impact
  • Sunday, 4 July, 2021
    UK economy
    An artists’ levy on tech would solve the UK’s copyright issue

    The creative industries are badly remunerated, but a small percentage on gadgets can make things fairer

    Artist Rachel Whiteread poses with her sculpture ‘Nissen Hut’ in Dalby Forest in York, England
  • Tuesday, 15 June, 2021
    ReviewNon-Fiction
    Anthro-Vision by Gillian Tett — soft insights on society

    The FT journalist asserts that anthropology can help us understand ourselves, our tribes, companies and communities

  • Monday, 3 May, 2021
    Climate change
    Courts can no longer protect companies from climate flak

    A jury’s unusual acquittal of activists who attacked Shell’s London HQ sets a worrying precedent

  • Thursday, 18 February, 2021
    Whistleblowing
    Silence isn’t golden, whistleblowers are

    Most employees do not leak information because they want to but because valuable insights are ignored

  • Monday, 7 September, 2020
    Rebooting the Workplace
    A radical prescription to make work fit for the future | Free to read

    Organisations will thrive when all staff feel valued — and their ideas are implemented

  • Monday, 24 February, 2020
    Management
    Treat workers like robots and they might behave like them

    Rigid targets and blind obedience look like efficiency but should haunt every manager

    Roboter am Laptop, 3D rendering, digital generiert, Roboter, Laptop,Business,Netzwerk, Raum, Zimmer, Büro, Arbeitszimmer, Arbeitsplatz, innen, Skyline, City, Geschäftsmann, technisch, künstlich, Computer, wireless, überall erreichbar, Technologie, futuristisch, Vision, beschäftigt, Ersatz für Menschen, Holzboden, fotorealistisch, anschauen, Maschine, Innovation, Arbeiten, konzentriert, beobachten, menschlich, schauen
  • Wednesday, 19 February, 2020
    ReviewNon-Fiction
    Uncharted: How to Map the Future Together — a plea for fresh thinking

    Margaret Heffernan’s secular sermon calls on us to respond differently to predictions about the future

    An attendee takes a photo of the live feed of the Ozo, a virtual reality camera, manufactured by Nokia Oyj, at the European launch in London, U.K., on Thursday, March 17, 2016. The ball-shaped gadget has eight shutter sensors capturing 3D footage for the creation of content for devices such as virtual-reality headsets, Nokia said in a statement. Photographer: Simon Dawson/Bloomberg
  • Wednesday, 4 December, 2019
    Office life
    There is nothing wrong with changing your mind

    Aversion to debate and organisational silence run deep in many corporations

    Senior businesswoman telling her colleagues to stop arguing on a meeting.
  • Sunday, 14 July, 2019
    Management
    This is change management — without all the risk and upheaval

    Experiments allow leaders to unleash fresh thinking, without a massive redesign

    KDP8P6 Colleagues working together in modern office
  • Tuesday, 9 April, 2019
    Artificial intelligence
    Google finds AI raises ethical questions we struggle to answer

    Tech companies are searching for fixes to problems they do not fully understand

    The sculpture of a Google Inc.'s Android mobile operating system mascot sits inside the Googleplex headquarters in Mountain View, California, U.S., on Thursday, Feb. 18, 2016. Google, part of Alphabet Inc., plans on tapping into existing fiber networks in San Francisco to deliver ultra-fast internet access across the city. Photographer: Michael Short/Bloomberg
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